Report An Issue

Important information about reporting maintenance issues to Mint Homes.

If you live in a property that is managed by Mint Homes, you can report the maintenance issue online via our website 24 hours a day. The response time will depend on the issue.

Some issues will be your responsibility, others will be handled by Mint Homes or your landlord. Please refer to our website to check who has responsibility for maintenance areas.

To try to resolve the problem first, go to our maintenance section on the website where you will find some simple How-to guides about boiler issues, washing machines and fridges/freezers. There is also a page about preventing mould and damp in your property.